Legal
Terms of Service
Effective October 1, 2026
These Terms of Service (“Terms”) are an agreement between you and Flobi (“Flobi”, “we”, “us”) and govern your use of the Flobi website and apps (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of an organisation, you confirm you are authorised to accept these Terms for it.
1. Who can use Flobi
You must be at least 13 years old, or the minimum age required where you live, and able to form a binding contract — or have the permission of a parent or guardian who agrees to these Terms for you.
2. Your account and workspaces
You can create an account with Google, Apple or your email address. Keep your sign-in details secure and tell us promptly at info@flobi.ai if you think your account has been compromised. You are responsible for activity under your account.
Work in Flobi happens in workspaces. Workspace owners and admins control who can join, what members can access and how the workspace is billed. If you join a workspace an organisation manages, that organisation may be able to access the content you create in it.
3. Your content
You keep ownership of the prompts, files and other content you upload to or create in the Service (“Your Content”). You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display Your Content only as needed to operate and provide the Service to you and the people you share with, and to keep the Service secure.
You confirm that you have the rights you need in Your Content and that using it in the Service does not infringe anyone else’s rights or break the law.
4. AI-generated output
The Service lets you generate and edit images, video, text and other material using AI models, some run by third parties. As between you and Flobi, you may use the output you generate for any lawful purpose, subject to these Terms.
- Output may not be unique — other people may receive similar results.
- Output can be inaccurate or unexpected. Review it before you rely on or publish it.
- Some models carry their own usage restrictions, which we show where they apply and which you agree to follow.
- You are responsible for how you use output, including making sure it does not infringe others’ rights.
5. Acceptable use
You agree not to use the Service to:
- break the law, or help anyone else do so;
- create or share sexual content involving minors, or any content that exploits or endangers children;
- infringe intellectual property, privacy or publicity rights;
- create deceptive content about real people — such as fake intimate imagery or impersonation — or misleading material intended to deceive;
- harass, threaten or promote violence or hatred against anyone;
- send spam or malware, or phish for other people’s information;
- probe, scrape, overload or interfere with the Service, get around its limits or security, or access it other than through the interfaces we provide;
- resell or provide the Service to others without our written permission.
We may remove content or limit access where we reasonably believe these rules have been broken.
6. Plans, credits and payments
Some features require a paid plan or use credits. Prices and what each plan or credit pack includes are shown in the app before you buy. Payments are processed by Stripe, and prices exclude taxes unless stated.
- Credits are used up when you run generations and other paid actions.
- Credits have no cash value, cannot be transferred outside your workspace, and are subject to any expiry shown at purchase.
- Subscriptions renew automatically until cancelled. You can cancel at any time from your workspace’s billing settings; cancellation takes effect at the end of the current billing period.
- Payments are non-refundable except where stated at purchase or required by law.
8. Third-party services
The Service works with services run by others, such as Google and Apple sign-in, Stripe payments and third-party AI models. Your use of them is also governed by their own terms, and we are not responsible for them.
9. Flobi’s property
The Service, including its software, design and the Flobi name and logos, belongs to us and our licensors and is protected by law. These Terms do not give you any right to use our brand. If you send us feedback, we may use it without any obligation to you.
10. Suspension and termination
You can stop using the Service and delete your account at any time from Settings. We may suspend or end your access if you breach these Terms, if we must for legal reasons, or if your use puts the Service or others at risk. Where reasonable, we will tell you first and give you a chance to export Your Content.
11. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and we do not promise that the Service or any output will be uninterrupted, error-free or meet your needs.
12. Limitation of liability
To the fullest extent the law allows, Flobi will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and 100 US dollars. Nothing in these Terms limits liability that cannot be limited by law.
13. Indemnity
You agree to defend and compensate Flobi for claims, losses and costs arising from Your Content, your use of output, or your breach of these Terms, to the extent the law allows.
14. Changes
We may change the Service and these Terms. We will post updated Terms on this page with a new effective date and, for significant changes, tell you by email or in the app before they take effect. If you keep using the Service after that, you accept the updated Terms.
15. Contact us
Questions about these Terms? Email info@flobi.ai.
See also our Privacy Policy.